What is the protocol if I want to return a product or cancel my order?Updated a month ago
Returning of Product:
Here at NativePath, we believe in the quality of our products, which is why we offer a 365-Day “Feel Good” Guarantee Policy from the date of delivery for all sealed, unopened, and some opened products from your most recent order that are returned to our warehouse and pass inspection.
We want you to be completely satisfied with our products and your experience with our company. Please contact our Customer Experience Support Center at 1 (800) 819-2993, Monday through Friday, between the hours of 9:00 AM – 5:00 PM Central Time Central Time for assistance in making a return.
Cancelation of Order:
If you wish to cancel an order placed on the same day, please reach out to our friendly Customer Experience Team within two hours of order creation to ensure a successful cancelation.