How can I unsubscribe from NativePath's marketing communications?Updated a month ago
If you wish to unsubscribe from our marketing emails or texts, you can easily do so. For texts, you are advised to reply with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from us. This will trigger an opt-out process and you may receive an additional mobile message confirming your decision to opt out. It's important to use these stated methods as they are considered reasonable means of opting out.
In the event you decide to stop using the mobile number subscribed to our Program—like canceling your service plan or transferring the phone number—it is essential that you complete the User Opt Out process beforehand. Failing to notify us of changes to your mobile phone usage and number can result in additional responsibilities on your part.
Meanwhile, for marketing emails, reaching out to us with your request will prompt us to process your removal from our marketing communications. Once we receive your request, we will ensure that your email is removed from our system.
If you need further adjustments, such as changing the frequency of notifications just to important updates like order notices and tracking numbers, you are welcome to let us know. We can tailor your subscription preferences to either weekly updates or limit them strictly to order-related information based on the options available.
Rest assured, once we confirm your request, we'll take care of everything from our side to update your preferences as soon as possible.